Practical, accessible, trauma informed training for professionals supporting children, young people, and adults affected by trauma.
At heard LEARNING, we believe people deserve to feel safe, understood, and genuinely heard. Our training gives professionals the confidence, clarity, and practical tools they need to support others.
Built on more than 20 years of experience across education, social care, health and community settings, our training is evidence‑based, immediatley applicable and rooted in lived experience.
Whether you’re brand new to trauma‑informed practice or looking to embed whole‑organisation culture change, you’re in the right place.
Why choose heard LEARNING?
Because trauma informed training should feel human, not overwhelming.Â
Our training is designed to create calmer, more predictable environments where people feel valued, respected and heard.Â
Whether you’re an individual professional, a whole organisation, or somewhere in between, we’re here to support you in building confidence, consistency and compassionate practicce. We specialise in delivering learning that is:
01
Practical
Easy to use strategies you can apply the very same day, no jargon, no complicated frameworks.
02
Evidence Based
Grounded in brain development, attachment, neuroscience, and trauma theory, explained in ways that make sense.
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03
Real World
Shaped by lived experience and decades of supporting children, families, and frontline professionals.
04
Safe & Supportive
Designed to create calmer, more predictable environments where people feel valued, respected and heard.
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Our Training Programmes
TraumaSmartâ„¢
(CPD Accredited)
Our Flagship Programme.
A full day, CPD accredited introduction to trauma informed practice, designed to help teams:
- Understand how trauma impacts behaviour, learning and relationships
- Build emotionally safe environments
- Strengthen communication and consistency
- Apply practical tools that support regulation and resilience
Perfect for settings wanting high-quality, meaningful training without long-term commitment.
TraumaSmart+
(Whole Setting Development)
For organisations ready to embed long term, trauma informed culture change.
TraumaSmart+ includes:
- A full day of TraumaSmart training
- 16 hours of flexible, bespoke support across 12 months
- Specialist workshops for staff, leadership teams, parents or carers
- Guidance on embedding trauma sensitive systems and practice
- Individual CPD certification for all staff
- TraumaSmart Setting accreditation
Designed to strengthen whole team confidence, language, culture and consistency.
Specialist Workshops
All workshops are tailored to your setting, delivered in person or online, and suitable for up to 15 learners.
Popular options include:
- Introduction to Brain Development
- Understanding Sensory Needs
- The Teenage Brain
- Working With Looked After Children
- Vicarious Trauma & Professional Resilience
VR Training
(Immersive Learning)
Experience trauma informed scenarios through a powerful, first person lens.
VR training helps teams build empathy, insight and confidence in a way that traditional training can’t.
Available as a half day or full day immersive addon to our TraumaSmart training or our specialist workshops.
Who We Support
Our training is ideal for anyone working with or supporting people, including:
- Schools & Education Settings
- Early Years Teams
- Health & Social Care Professionals
- Local Authorities
- Emergency Services
- Charities and Community Organisations
- Foster Parents, Adoptive Parents and Kinship Carers
- Corporate Teams focusing on wellbeing and communication
If you work with people, trauma informed understanding matters.
Ready to see how heard LEARNING can help you?
Contact us today for a no obligation conversation.
Our Approach
At heard LEARNING, we believe trauma informed learning should be:
Accessible
Our training can be delivered around your schedule - either in person or online.
Attuned
Rooted in empathy, curiosity and understanding, not blame or judgement.
Actionable
Every session includes strategies learners can use immediately in everyday conversations and interactions.
Bespoke
Tailored around your setting, your challenges, and the people you support.
We bring together brain science, lived experience, warmth, and clarity, helping learners feel safe, confident and capable.
Journeys of hope and growth
A space where I found real understanding
Listener offered support and care that changed my life.
Sophie Hamilton
Guidance that helped me find clarity
They listened deeply and helped me move forward.
Jordan Lee
Therapy that truly changed my life
Listener helped me heal and see myself in a better light. I feel heard and valued every visit.
Olivia Turner
Support that made a real difference
My sessions always feel safe, warm, and helpful. I trust my therapist at Listener.
Emily Foster
Take the Next Step
Join a growing community of professionals and organisations committed to trauma informed practice.
We’re here to listen, understand and support you every step of the way.
Email: info@heardlearning.co.uk
Book a no obligation call: Let’s explore how we can support your team.